Administrative Job Standard 4

We have a fixed term vacancy of 22.2 hours (3 days) for a Business Support Assistant based within North Cornwall Family Hubs, supporting the work of the Early Help Service.  North Cornwall Family Hubs is made up from Bodmin, Launceston, Wadebridge, Bude and Camelford.  The main working location will be at Bodmin Family Hub with an expectation to provide cover at Wadebridge and the other Family Hubs within the locality as required.  The required days will be Tuesdays, Wednesdays and Thursdays, working 9am to 5pm.

The primary role is to provide a reception service alongside administrative support in the delivery of the Start for Life offer.  This will include cost comparisons and purchasing tasks following our finance procedures. 

Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths, excellent keyboard skills and significant experience of reception duties and general office procedures.

You will also have good interpersonal and communication skills with the ability to liaise appropriately with all levels of professional staff, service users and other agencies. A professional approach applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while often working to deadlines.  Driving licence and car essential.

The Together for Families directorate provides support to children and families within the county. Cornwall Council is an evolving and developing organisation that requires a level of responsiveness within its services and from its employees. The post-holder will respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.

Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here.

This position will be subject to a basic/standard/enhanced criminal record disclosure check.

This is a Fixed Term post until 31st March 2025.

Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here.

Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview. 

Fairness and inclusion are at the heart of our vision for Cornwall.  In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.  

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm. 

Cornwall Council is registered to sponsor individuals that are appointed into eligible positions. Further information about applying for a UK visa can be found here.