Complex Needs Implementation Coordinator

Really improving the lives of  people with multiple vulnerabilities in Cornwall

The Complex Needs Team is looking for a dynamic, collaborative and inclusive Implementation Lead.

Our Team was created in 2021 to support system improvement for people experiencing any combination of Drug and Alcohol, Domestic Abuse and Sexual Violence, mental ill health, homelessness and offending.

We work with all stakeholders to support and enable partnership work, create and co-produce innovative solutions, harness the passion of those with Lived Experience to fulfil our commitment to ensure that regardless of complexity and geography, everyone in Cornwall will be able to access responsive, evidence-based and creative solutions to ultimately live our best lives.

We are an energetic and committed team including a Strategy Manager, Implementation Lead, a Community Development Worker, a Team Co-ordinator and a team of 6 Support Workers with Lived Experience (Experts by Experience).

You will:

·         Lead the team of Experts by Experience – instilling belief and confidence in your team and other partners across the system

·         Drive the implementation of the Complex Needs Strategy and Delivery Plan

·         Network with partners in the Statutory Sector and VCSE

·         Listen to those who use services to identify and share good practice and find solutions when things could be better

·         Investigate creative solutions and promote collaborative working through workshops, training and public events

·         Do whatever it takes to instil hope in those who feel excluded – challenge stigma and use asset-based approaches

·         Support the development of a new Recovery Community for longer term support

 You have:

·         Experience of working in at least one of – Drugs & Alcohol, Mental Health, DASV, Criminal Justice, Homelessness

·         Experience of leading and supporting teams

·         Experience of Collaborative and Partnership Working

·         Excellent communication and engagement skills

·         Ability to analyse complex situations and systems and come up with innovative solutions

and, ideally,

·         Qualification in Social Work/RMN/ or similar

 We will:

 ·         Welcome you into our team culture –  positive, creative, flexible, solution-focused, going the extra mile with energy and good humour and an atmosphere of openness and trust

·         Offer you a wide range of excellent training opportunities as well as benefits including flexible working

·         Hybrid working patterns – the role involves attending a number of strategic and other meetings, some of which take place in person, others can be done virtually.

Our team enjoys an excellent reputation as collaborative problem-solvers both with individuals and across the wider system. Our work takes a Human Learning Systems and Co-production approach, underpinned by a Trauma-Informed Framework. If this excites you, please contact Celia Davis for an informal conversation: celia.1.davis@cornwall.gov.uk 07818402690

Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here.

Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here.

Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview. 

Fairness and inclusion are at the heart of our vision for Cornwall.  In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.  

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.