Admin Assistant (Generic)

Business Support Assistant - Fostering Service

We have a permanent vacancy for a Business Support Assistant supporting the work of Together for Families. The primary role is to provide administrative support in the delivery of those services, supporting operational colleagues and ensuring timely communications with service users and partner agencies.

The successful applicant will deliver or assist with a range of tasks including records management, meeting administration, financial transactions and input of information to the Case Management System. They will undertake personal workload management and be responsible for undertaking statutory checks for prospective foster carers (within strict timescales). This role will be required to administer financial purchasing.

This position will be subject to a Standard Disclosure and Barring Service check.

The role will be based from New County Hall, Truro.

After initial training this role could be worked in a hybrid way with working both from home and the office. Home working equipment will be provided. The successful candidate will need to demonstrate that they have the aptitude for home working and are able to work effectively and maintain confidentiality in their home setting. They are required to be resilient and capable to adapting to working in a fast paced and changeable environment, all of which are crucial for this role.

The role is 18.5 hours per week to be worked as follows:

Wednesday 13.15pm – 17.15pm

Thursday 08.45am – 17.15pm

Friday 08.45am – 16.45pm

About You (Skills, knowledge, qualifications etc)

Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths, excellent keyboard skills and demonstrate experience of working in an office environment.

You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies.  A professional approach applying discretion and diplomacy is essential.  The successful applicant will enjoy the challenge of working within a busy team environment, display flexibility and produce good quality, accurate outputs, while often working to deadlines.

The Together for Families directorate provides support to children and families within the county. Cornwall Council is an evolving and developing organisation that requires a level of responsiveness within its services and from its employees. The post-holder will respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.

Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here.

Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here.

Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview. 

Fairness and inclusion are at the heart of our vision for Cornwall.  In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.  

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm. 

Cornwall Council is registered to sponsor individuals that are appointed into eligible positions. Further information about applying for a UK visa can be found here.