Integrated Systems & Statutory Performance Assurance Lead

About the Role and About Us

Would you like to work for an organisation with the following values embedded into everything that we do?

·   Compassion

·   Honesty & Integrity

·   Trusting & Being Trustworthy

·   Fairness & Respect

·   Openness & Collaboration

An opportunity has arisen for an enthusiastic and self-motivated individual to join the Business Systems and Performance Data Team as an Integrated Systems & Statutory Performance Assurance Lead for an 18-month fixed term role as maternity cover. 

This will work closely with the Service Manager, Integrated Systems & Statutory Performance to further develop business intelligence for Adult Care and Wellbeing and to support the Business Systems Team Manager with large scale system developments and system integration projects.

The Business Systems and Performance Data Team provides essential support to the Adult Care and Wellbeing Directorate and the Together for Families Directorate ensuring the provision of effective case management systems and performance management information for managers and staff who support vulnerable adults, children and families within Cornwall.

The post holder will be a member of the extended Senior Leadership Team within Business Support and will have an opportunity to positively impact deliverables and outcomes.  Key objectives for the role in the immediate future include the delivery of data and intelligence to support the requirements of the Care Quality Commission Inspection Framework and the successful implementation of a new Quality and Performance Framework.  The post holder will have responsibility for the Adult Care and Wellbeing Performance Data Team and will also be involved in supporting business systems’ projects such as the implementation of a Provider Portal linked with the Directorates’ main case management system and the introduction of system based gross billing arrangements.

The successful post holder will have:

• An education to degree or higher diploma level of equivalent work experience in performance management/business intelligence
• Experience of managing multiple priorities and meeting deadlines
•  Excellent strategic and project management skills
• A capacity for creative thinking, problem solving and resolution management
• Strong IT skills
• Excellent written and verbal communication skills

Team members primarily work from home but there is an option to work from one of the main office bases located in Camborne, Truro or Bodmin if this is preferred.  Staff who work from home are provided with all necessary equipment.  We are open to a discussion about flexible working.

This position will be subject to a criminal record disclosure check. 

Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g., from home/other locations). We will discuss this with you during the recruitment process. 

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options. 

How To Apply 

Please click on the ‘Apply for Job’ link to open a new page and complete and application form. (If it does not work, please ensure you have pop-ups enabled) 

Your application will need to demonstrate how you meet the required criteria on the role profile marked ‘application form'. Please view the role profile here. Please ensure you answer all the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process 

Please be advised that for this role we are accepting uploaded supporting statements and/or CVs to support your online application. 

About Us 

Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out about working and volunteering for us. 

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.  

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.